Your privacy is important to us at Thamara Cloud. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our hosting services, or participate in our affiliate program. By using our services, you agree to the practices described below. If you do not agree with this policy, please discontinue use of our services.
1. Information We Collect
We collect several types of information in order to provide you with our services:
1.1 Account Information
When you create an account, we collect personal details such as your name, email address, phone number, billing address, and login credentials.
1.2 Payment Information
For purchases, we collect payment details such as billing information. Sensitive payment data (e.g., credit card numbers) is processed through secure third-party payment processors — we do not store this information directly.
1.3 Technical & Usage Data
When you use our website or services, we may automatically collect:
IP address and device information
Browser type and version
Access times, pages visited, and referring URLs
System logs and diagnostic data for security and performance monitoring
1.4 Cookies & Tracking
We use cookies and similar technologies to:
Keep you logged in
Store your preferences (e.g., language)
Analyze site usage for improvement
Track affiliate referrals (as described in the Affiliate Terms)
For more details, see our Cookie Policy
.
2. How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain our hosting and domain services
Process transactions, send invoices, and manage subscriptions
Communicate with you regarding your account or services
Send you promotional and marketing materials (with opt-out options)
Detect and prevent fraud, abuse, and technical issues
Improve website functionality and customer experience
Comply with legal obligations and enforce agreements
3. How We Share Your Information
We do not sell your personal information. We may share data with:
3.1 Service Providers
Trusted third parties who perform services on our behalf, such as:
Payment processors
Email delivery services
Analytics providers
Data center and CDN providers
They are bound by strict data protection obligations and may only use data as instructed by Thamara.
3.2 Legal Obligations
We may disclose information when required by law, court order, or governmental regulation.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the business assets, subject to this Privacy Policy.
4. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
SSL/TLS encryption for all data transmission
Firewall, malware protection, and Imunify360 security layers
Secure data centers with physical and digital safeguards
Strict access controls and regular monitoring
While we strive to protect your personal data, no system is completely secure. You use our services at your own risk.
5. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws (e.g., GDPR for EU residents), using safeguards like standard contractual clauses.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Account and billing information is retained for legal and accounting purposes.
Log data may be retained temporarily for security monitoring.
You may request deletion of your personal data, subject to legal obligations.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data, where legally permissible.
Restriction: Limit how we process your information in certain situations.
Objection: Object to certain types of processing, including marketing.
Data Portability: Receive a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us at partners@thamara.cloud
. We may verify your identity before processing your request.
8. Cookies and Similar Technologies
We use different types of cookies:
Essential Cookies – Required for site functionality (e.g., login, checkout).
Analytics Cookies – Help us understand site usage and performance.
Functionality Cookies – Remember your settings and preferences.
Advertising Cookies – Used for targeted promotions (with your consent).
You can manage or disable cookies through your browser settings. Some features may not work properly if cookies are disabled.
9. Affiliate Tracking
If you visit Thamara through an affiliate link:
A cookie is placed in your browser for 90 days.
If you make a qualifying purchase during this period, the referring affiliate may receive a commission.
If you clear cookies, switch devices, or use incognito mode, tracking may not work.
10. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that a child has provided personal information, we will delete it promptly.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Updates will be posted on this page with a revised “Last Updated” date.
In some cases, we may notify you by email or through your account dashboard.
Your continued use of our services after changes are posted signifies your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
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